Response Time
Our support team is available to help with account questions, deposits and withdrawals, KYC and verification, technical issues, or general feedback. Contact us by live chat, email or phone and we’ll guide you through steps like document uploads or payment checks. When emailing, include your account ID and any screenshots to speed things up. We aim for clear, timely responses tailored for Canadian players across provinces outside Ontario.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat 24/7; email response within 1 hour; EN/FR support) |
| General Enquiries | [email protected] (general questions and account info; email response within 24 hours) |
| Affiliate Enquiries | [email protected] (partner team Mon-Fri; response target 48 hours) |
| Phone | +1 416 582 7431 (English support; calls answered during working hours) |
| Working hours | Mon-Fri, 09:00-21:00; Sat-Sun, 10:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or situations that require explanations or documents. Please send messages to [email protected] with a clear subject line and up-to-date contact details. Including your full name, account ID and any relevant attachments helps us process requests faster and avoids unnecessary delays.
Contact Form
Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #cfcfcf;border-radius:6px;font-size:14px;outline:none;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="padding:10px;border:1px solid #cfcfcf;border-radius:6px;font-size:14px;outline:none;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0b66c3;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Our support team aims to respond to most inquiries within one business day. Simple account questions and payment checks are usually resolved quickly via live chat or email. Complex cases such as verification, payment disputes or technical investigations may take longer depending on their nature. We’ll keep you informed at every step and follow up as soon as new information is available.
Feedback
We’d love your feedback, suggestions or ideas to help improve Sky Crown. Please tell us what works, what doesn’t, or any features you’d like to see. Every message is reviewed carefully by our SkyCrown team and used to improve the site, promotions and overall user experience. Your input helps shape future updates.